This Privacy Policy describes how we collect and process data from any user (i) of the website (the “Website”) and (ii) of the associated services.
When you provide information or upload documentation on the Website, you consent to the processing of your data in accordance with this Privacy Policy.
Data Controller
m3 Immobilier Management SA, Place de Cornavin 3, 1201 Geneva, Switzerland, is the data controller for your data collected on the Website and in connection with the provision of Services, subject to developments outlined in the paragraph below and Section 4.
If you believe your data has been used in a manner not in compliance with this Privacy Policy, or if you have questions regarding our processing of your data, you can contact us via email at dpo[-at-]m-3.com.
On What Legal Bases Do We Collect Your Data?
We process your data in accordance with Swiss (LPD) and European (GDPR) regulations. Depending on the processing conducted, we process your data only if:
- We have obtained your prior consent; or
- The processing is necessary to perform our contractual obligations to you; or
- The processing is necessary to comply with our legal or regulatory obligations; or
- The processing is necessary for the protection of our legitimate interests, unless your interests, freedoms, or fundamental rights override them. Our “legitimate interests” include, among other things, the ability to (i) offer our professional services; (ii) obtain cost-effective services (e.g., choosing to use certain services offered by providers instead of others); and (iii) protect the security of our systems and computer networks.
What Types of Data Do We Process and for What Purposes?
We process data that is necessary for the purposes stated in this Privacy Policy (see below), only to the extent relevant to achieve those purposes. To the extent permitted by law, we may process data such as data regarding your personal and financial situation in the context of real estate acquisition or rental, among other things. We will only do so to the extent strictly necessary for the purposes listed below.
1.1 For Your Application on the Website, Service Management, and Proposal of New Properties
a) Categories of Data Concerned
We process data that you provide to us when using the Website and related Services, including:
| Contact Information | Title, name, first name, email address, phone number |
| Real Estate Valuation | Address, type, year of construction, living area, land area, number of rooms, number of bathrooms, parking spaces, garage spaces, property condition |
| Rental Records | Marital status, date of birth, nationality, address, profession, employer, income, certificate of debt collection, identity document |
Filling in data fields marked with a red border or an asterisk (*) is mandatory. Without this data, we cannot provide you with access to the Services. Some data is optional, and you can access the Services without providing it. Corresponding fields can be filled in at any time in your personal space.
b) Purposes of Processing
Your data is collected and processed for the operation of the Website and/or to provide you with Services. Our purposes include:
- Contacting you about our Services.
- Interacting with you to respond to your questions, for example.
- Estimating the value of your property.
- Enabling us to perform internal analysis and statistics operations to improve the Website and Services.
Additional purposes may be indicated at the time of data collection.
1.2 For Statistics and Improvement of Our Website
We may automatically collect analytical data about the use of the Website and Services, including through cookies. You can find more detailed information about the use of cookies in Section 9 below.
We use this data for statistical purposes and to improve our Website. We do not use this data to directly identify you and do not cross-reference it with other data.
1.3 To Comply with Our Legal Obligations
We may process your data to comply with our legal obligations, such as disclosing certain information in the context of legal proceedings.
1.4 If We Have Obtained Your Consent
We process your data if we have obtained your prior consent for specific purposes.
You can withdraw your consent at any time, which does not affect the validity of the data processing carried out before withdrawal.
Who Has Access to the Data and with Whom Is It Shared?
We may disclose your data to comply with our legal obligations if the law or an authority requires it. Your data related to your use of the Website may be disclosed to third parties if necessary for the operation of the Website, especially to our subcontractors providing services related to the Website. These subcontractors are subject to the same data processing compliance requirements.
Processing Methods and Security
We process your data in accordance with Swiss Federal Data Protection Law (LPD) and the General Data Protection Regulation (GDPR). Data processing is carried out using computers or IT tools, in compliance with the purposes outlined in this Privacy Policy.
We do not make decisions solely based on automated processing that has legal effects or significantly affects the data subject (automated individual decision-making), and we do not use profiling systems via the Website. We maintain appropriate physical, technical, and procedural measures to secure your data, and we encrypt data when stored. While we take all reasonable and appropriate technical and organizational measures to protect the data we process, no system is entirely secure. We do not guarantee the absolute security, integrity, or confidentiality of any electronic communication or other electronic data processing, even if such data is encrypted.
International Transfers
We store your data on servers located in Switzerland and the European Union under the control of our company or our subcontractors. In principle, we do not transfer or make your data accessible in other countries (outside Switzerland and the European Union). To the extent your data needs to be transferred or accessed outside Switzerland or the European Union due to technical or operational infrastructure of the providers we have chosen, we will ensure that such transfer or access complies with Swiss Federal Data Protection Law and implement the required appropriate safeguards (such as relying on the standard contractual clauses adopted by the European Commission). You can contact us (see Section 1) for more information on this matter.
Data Retention Period
Your data is retained for as long as necessary to fulfill the purpose for which we have the data, to meet your needs, or to comply with our legal obligations. We erase or anonymize data once it is no longer needed to achieve the goals stated in this Privacy Policy.
Cookies and How We Use Them
We use various types of cookies, analytical tools, or similar technologies that may automatically process analytical data directly on your devices and/or transfer data about you to m3 Immobilier Management SA or third parties.
These technologies are generally used to monitor and analyze your interactions with the Website and/or to allow us to improve the Website and its features. For example, they enable us to customize the Website and Services based on your interactions. We may also use cookies to measure and monitor traffic, Website usage, and performance.
You can manage cookies through the settings of your web browser and/or electronic device. If you do not want cookies to be stored on your electronic device, you can configure your web browser or electronic device to refuse and/or restrict them. However, some cookies are essential for the functioning of the Website, and refusing them may affect its use. If you do not refuse or restrict cookies, you consent to their use and the processing of your data collected through them.
For more information, you can visit http://www.allaboutcookies.org/fr. You can also refer to the help section of your web browser or electronic device for more specific instructions on managing cookies.
We use the following cookies:
a) Strictly Necessary Cookies for the Operation of the Website
Strictly necessary cookies enable the Website to function properly by providing basic functionality such as page navigation and access to secure areas. The Website cannot function properly without these cookies.
b) Preference/Functional Cookies
Preference/functional cookies are useful for the operation of the Website, including remembering your actions, etc. They are used to remember information that affects the behavior or appearance of the Website.
c) Marketing Cookies
Marketing cookies are used to display ads that are relevant and appealing to you based on your preferences.
d) Statistical/Productivity Cookies
Statistical/productivity cookies, such as those related to Google Analytics, help us understand how users interact with the Website by collecting and reporting information anonymously.
Your Rights
You have the right to know if we process data about you. You can contact us to find out the content of this data, verify its accuracy, and request that it be completed, deleted, updated, or corrected. You can also object to the processing of your data or request a limitation of data processing.
You can exercise these rights by contacting us using the contact details in Section 1. If you believe the response provided is unsatisfactory, you can contact the Federal Data Protection and Transparency Officer (https://www.edoeb.admin.ch/edoeb/fr/home.html).
Your rights must be exercised within the limits of the legal provisions applicable to our activities. Exercising these rights may impact our ability to provide you with access to the Website and/or Services.
Changes
We may modify this Privacy Policy at any time, including to adapt it to changes in the law or new business or technological practices.
The current Privacy Policy applies. Changes take effect upon publication on the website.